Lionsgate Legal & Compliance
Guide: Overview • Services • SLAs & KPIs • Compliance
Services at a glance
Contracting • Regulatory registers • Claims coordination • Audits • Training/roll‑outs
SLAs at a glance
Turnaround per complexity • Findings closed on time • Claims notification ≤ 24h
Compliance at a glance
ISO 9001 • POPIA • SANS DG/TREM (as applicable)
Governance, contracts and regulatory adherence across fleet and logistics operations, reducing risk and supporting reliable delivery.
Services
• Contracting: customer and supplier agreements, SLAs, liability terms.
• Regulatory: NRTA/AARTO, OHS Act, POPIA, DG/SANS frameworks where applicable.
• Claims: incident coordination, subrogation, insurers and third parties.
• Audits: internal controls, document trails, site inspections.
• Training: policy roll‑out, toolbox talks, compliance refreshers.
SLAs & KPIs
• Contract Turnaround: drafts/reviews in agreed windows per complexity.
• Audit Findings: closure within agreed timelines; trend to zero repeat findings.
• Claims: notification ≤ 24h; cycle time to closure ≤ 30 days where feasible.
Compliance & Standards
ISO 9001 quality processes; privacy by design under POPIA; alignment to SANS DG/TREM where applicable; legal registers and compliance calendars maintained.
Governance frameworks & legal registers
We maintain legal registers (NRTA/AARTO, OHS, POPIA, SANS where applicable) with owners, review cadence and evidence links. Contracting embeds SLA remedies, liability terms and data handling obligations across the chain.
Legal & Compliance: FAQs
Contract turnaround?
Drafts and reviews within agreed windows per complexity; redlines tracked to closure.
Claims process?
First notice within 24h; documentation and investigation coordinated; cycle time target u2264 30 days where feasible.
Audits & registers?
Legal registers kept with owners and cadence; findings tracked; POPIA and DG (where applicable) integrated with ops.
Compliance scope and timelines are agreed in contract and aligned to applicable law and standards.
Legal & Compliance: Case studies
Contracting clarity
Standardised SLA language and remedies reduced disputes; cycle time to signature improved (typical).
Compliance programme
Planned audits and toolbox talks cut repeat findings; POPIA controls embedded with clear owners (typical).
Claims coordination
Centralised claims logging and evidence packs shortened cycle time to closure (typical).
Illustrative examples; details depend on counterparty, scope and regulatory context.