Lionsgate IR & HR
Guide: Overview • Services • SLAs & KPIs • Compliance
Services at a glance
Workforce planning • Recruitment/vetting • Induction/training • Rostering • IR
SLAs at a glance
Time‑to‑hire benchmarks • 100% training compliance • Fatigue controls • Safety trend
Compliance at a glance
BCEA • NRTA/AARTO (hours) • OHS Act • POPIA • ISO 9001/45001 support
People operations that enable safe, reliable delivery: recruitment, induction, rostering, training and fair industrial relations for drivers and operations teams.
Services
• Workforce Planning: staffing models for lanes and shifts; leave and standby.
• Recruitment & Vetting: credentials, experience, DG certifications where required.
• Induction & Training: safety, SOPs, fatigue, defensive driving; refreshers.
• Rostering: legal driving hours, rest, and route rotation.
• IR: fair processes, grievance handling, case management and records.
SLAs & KPIs
• Time‑to‑Hire: per role/lane benchmarks.
• Training Compliance: 100% completion of mandatory modules; expiry tracking.
• Attendance & Fatigue: adherence to schedules; fatigue flags investigated.
• Safety: driver score trajectory; incident rate trending down.
Compliance & Standards
Basic Conditions of Employment Act; NRTA/AARTO driving hours; OHS Act; POPIA for employee data; support to ISO 9001 and ISO 45001 systems.
People operations that sustain performance
From workforce planning and recruitment to induction, fatigue management and fair IR, we ensure drivers and controllers deliver safely and predictably. Training compliance is tracked to 100% with expiry alerts.
IR & HR: FAQs
Timetohire?
Benchmarks by role and region; vetting and medicals included where required.
Training tracking?
Matrix of mandatory modules with expiry alerts; 100% completion targeted.
Fatigue controls?
Legal hours compliance, rest windows, roster design and eventtriggered coaching.
People processes align with BCEA, NRTA/AARTO and OHS requirements; contract specifics define targets.
IR & HR: Case studies
Driver onboarding
Standardised induction and mentoring reduced incident rates and accelerated productivity (typical).
Roster redesign
Legally compliant rosters with rest windows improved attendance and reduced fatigue flags (typical).
Training compliance
Expiry tracking and refreshers kept mandatory modules at 100% completion (typical).
Outcomes vary by region, labour market and contract scope.